Frequently Asked Questions
Everything you need to know about your Lepro home experience.
What is the standard shipping timeframe for Lepro orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for home decor and lighting?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Do Lepro smart home products require a specific hub?
Most Lepro smart lighting and devices connect directly to your home Wi-Fi network and do not require an additional bridge or hub, making setup quick and easy.
Which payment methods do you currently accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Are Lepro products covered by a warranty?
Yes, all Lepro products come with a standard 2-year limited warranty that covers manufacturing defects and hardware failures under normal household use.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.